At Bhawana Packers & Movers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with us through our website, services, or other channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home/office address, and other contact details.

• Service-Related Information: Pickup and delivery addresses, type and volume of goods, and service preferences.

• Payment Information: Transaction details for billing and invoicing purposes.

• Technical Information: IP address, browser type, and usage data collected through cookies when you visit our website.

2. How We Use Your Information

The information we collect is used to:

• Process your booking and provide relocation services.

• Communicate with you regarding your order, updates, or changes.

• Offer customer support and respond to inquiries.

• Improve our services and enhance customer experience.

• Send promotional offers and service updates (only with your consent).

• Prevent fraudulent activities and ensure the security of your data.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Partners: Third-party vendors assisting in transportation or logistics.

• Payment Processors: For billing and payment-related transactions.

• Legal Authorities: If required to comply with legal obligations or to protect our rights and interests.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or loss. However, no online platform is entirely secure, and we cannot guarantee absolute security of your data.

5. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Opt out of promotional communications at any time.

• Request the deletion of your personal data, subject to legal obligations.

• File a complaint with the relevant data protection authority if you believe your rights have been violated.

6. Cookies Policy

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

7. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect once posted on our website. We encourage you to review this page periodically for the latest updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Bhawana Packers & Movers
📍 Phase 2 Rd, Muthangi, Hyderabad – 502307
📞 +91 8062181825
✉️ info@bhawanapackersandmovers.com